PonyBeadStore.com is
an online bead company offering pony beads, plastic
beads, glass beads, alphabet beads, number beads and
basic beading supplies.
If you need help with putting together a project, please
give us a call.
Don't forget to bookmark our website: www.ponybeadstore.com
RETURN & EXCHANGE
POLICY
Customer satisfaction
is our priority. We are happy to accept returns or exchanges
within 45 days of your order date on items that are unused,
unopened and in new condition. If you need to return or exchange
any merchandise, please follow the instructions below:
1) Please call us or email us to receive a Return Authorization
Number.
2) Download the proper form below. The form will provide you
with instructions and the correct return address. Fill it out
the proper form and send back with the items you would like
to return or exchange. If you have any questions, please feel
free to give us a call. You will be responsible for the shipping
costs to return the item. Shipping charges are not refundable.
RETURN & EXCHANGE FORMS
Click below to download the correct form for a return or an
exchange.