Beads, Findings, Supplies, How to Bead
 
   
Alphabet Beads & Number Beads  |  Pony Beads  |  Bead Kits   |  Girl Scout Kits  |  String & Cord  |  Sale Items
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Alphabet Beads
Acrylic & Plastic Beads
Bead Kits & Gift Sets
Charms
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Glass Beads
Key Rings & Lanyard Hooks
Mini Pony Beads 4x7mm
Number Beads
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Pony Beads (small packs)
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Pony Bead Color Kits
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Sports Ball Beads
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CUSTOMER SERVICE
We would be happy to answer your questions. Our hours are Mon- Fri, 10:30am - 4:00pm Eastern Time. The best way to contact us is to send an email to:


If you are a Facebook user, you can also send us a message through Facebook or click here to call.
 
 
EVERY DAY LOW PRICES

We continuously strive to maintain the quality of our products while keeping our prices low.

For more information about shopping from our online store, please use the following links.

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ABOUT US

PonyBeadStore.com is an online bead company offering pony beads, plastic beads, glass beads, alphabet beads, number beads and basic beading supplies.

If you need help with putting together a project, please give us a call.

Don't forget to bookmark our website: www.ponybeadstore.com

 
 
OUR RETURN POLICY
Customer satisfaction is our priority. We are happy to accept returns within 45 days of your order date on items that are unused, unopened and in new condition. Returns will not be accepted if only a part of an item is returned. A 25% restocking fee may be charged for items that are returned that do not comply with our return policy. Please note that all sales are final on special orders or custom orders.

EXCHANGES - To get different items in exchange, please place new order.

If you need to return any merchandise, please follow the instructions below:

1) Request a Return Authorization Number - click here to request a Return Authorization Number. Your name, email address and order number will be required for this request.

2) Download the paperwork )click below). The form will provide you with instructions and the correct return address. Fill it out the proper forms and send back with the items you would like to return. If you have any questions, please feel free to give us a call. You will be responsible for the shipping costs to return the item. Shipping charges are not refundable.

Click here to download paperwork for your return


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