BEADS - Single letters or individual letters - yes,
we offer certain styles of alphabet beads and number beads
in specific letters or numbers. Click
here to see alphabet beads and number beads
Alphabet Bead hole sizes - if you need larger holes
then choose cube shaped alphabet beads, bead sizes and hole
sizes can be seen by clicking "more details" under
the product picture
BEAD SIZES - Bead sizes are measured in millimeters,
which is a metric measurement. There are 10 millimeters in
1 centimeter. One inch = 25.4 millimeters. A 6-7mm bead is
We offer a bead size chart that you can print out - click
here to print out a bead size chart.
CATALOG & COLOR CHART - We offer a Pony
Bead Color Chart that can be download for informational purposes.
All product information and pricing are available on our website,
we have no other printed catalog available. Click
here to request a Pony Bead Color Chart.
CHANGES TO YOUR ORDER OR CANCELLING
Once your place your order, your payment will be
processed immediately and your order will be electronically
sent to be fulfilled. Therefore, no changes or cancellations
can be made after your order is placed, so please check your
order carefully before submitting your order.
CONTACT US - click
here to ask us a question
CREDIT CARDS - We accept Visa, Mastercard, Discover
and American Express. You can also pay with
Paypal. As soon as your submit your order, your credit card
will be charged.
Declined Credit Cards - We set strict
security standards for purchases made at our store. If you
experience difficulty using your credit card or your credit
card is declined, please contact the issuing bank to check
on your account. If you have technical difficulties with our
website, please email us.
DELIVERY TIMES - click
here for detailed delivery & shipping information
DISCOUNTS & COUPONS - we do not offer coupons,
however, we have a sale section
on our website with discounted items. We do not offer coupon
codes, however, periodically, we offer limited time promotions
which can be found at facebook.com/PonyBeadStore.
Like us on
Facebook so you can be informed of sales and specials.
Links for Discounts:
EMAIL US - click
EXCHANGES & RETURNS - click
here for information
LOCATION - we are located in the state of Washington
ORDERING - click
here for ordering information
ORDER TRACKING - click
OUT OF STOCK ITEMS - Our inventory depends
on many factors that are outside of our control, therefore,
we have no specific time frame when items are restocked. When
items arrive back in to our warehouse, we will update our
website. Items can take 2-6 weeks or longer to arrive back
in stock. We recommend checking our website frequently for
out of stock items.
PONY BEAD SIZES - We currently offer pony beads in
6x9mm and 4x7mm sizes. The colors available in each size may
vary. We have over 140 colors of 6x9mm pony beads - click
here to see plastic pony beads.
PURCHASE ORDERS / BUSINESS CHECK - schools,
institutions, other business organizations- click
here for info
RETURNS & EXCHANGES - click
here for information
SALES & PROMOTIONS -
we strive to keep offer the best prices year round and save
you the hassle of coupon codes. We also have a sale
section on our website with discounted items. Like
us on Facebook so you can be informed of sales and specials.
- go to
click here for shipping information
TELEPHONE - Our hours are Monday-
Thursday, 10:30am - 4:00pm EST (7:30am - 1:00pm PST). We are
closed on weekends and holidays. For your convenience, this
web page offers detailed information answers to your questions.
The best way to contact us is by email
here to call.
TAX INFORMATION - click
VERTICAL HOLE ALPHABET
BEADS - We offer a specialty type of alphabet beads
with vertical holes. This means that the holes run from top
to bottom and the beads read from top to bottom when hanging
downwards. These beads are designed for making key chains,
lanyards, and other items that may hang downwards.
WHOLESALE - All products including wholesale pony
beads which are sold through our website are available to
the public, no special accounts, business accounts, or business
license are necessary. We also do not have a minimum order
requirement. All products and prices
are as published on our website.